Shipping Policy

Dispatch Timeframes

All pieces are carefully prepared and dispatched within 2 to 5 working days of order confirmation. As each item is individually assembled and one of a kind, slight variations in dispatch timing may occur during particularly busy periods, though every effort is made to send orders as promptly as possible.

UK Shipping

All UK orders are shipped free of charge via Royal Mail Tracked, with online delivery confirmation. You will receive a tracking number by email once your order has been dispatched.

International Shipping

All international orders are shipped on a Delivered Duty Paid (DDP) basis. This means that any customs duties, import taxes, or applicable fees are covered by us and included in the price you pay at checkout. You will not be asked to pay any additional charges upon delivery.

Delivery Times

Estimated delivery times will vary depending on destination.

UK orders, sent via Royal Mail express services, typically arrive within 1 to 3 working days from dispatch.

International orders are shipped via Royal Mail International Tracked. Delivery aims range from 3-5 working days to Europe, 5-7 working days to the USA and Canada, and 7-10 working days to Australia and New Zealand. Shipping rates and free shipping thresholds vary by destination and are calculated at checkout. Please note that customs clearance can add to delivery times. All applicable duties on orders to the USA are covered by The Minuscule Cabinet at the time of posting.

Please note that these timeframes are estimates only and are not guaranteed. Delays may occur due to factors outside of our control, including customs processing, local delivery networks, and seasonal demand.

Tracking and Delivery

All orders are sent with tracking and require a signature upon delivery. Once an order has been dispatched, tracking details will be provided so you can follow its progress.

Risk and Responsibility

Responsibility for your order passes to you upon confirmed delivery to the address provided. If you believe your parcel has been lost or damaged in transit, please contact us as soon as possible so that we can assist in resolving the issue with the carrier.

Damaged Items

If your order arrives damaged, please contact us immediately upon receipt with clear photographs of the item and packaging. Each case will be reviewed individually, and an appropriate resolution will be offered.